At Alexandra Ink, your privacy matters. This policy explains how we collect, use, and protect your personal information when you book a service, join our mailing list, or make a purchase from our online store.

Information We Collect

We may collect the following types of information when you use our website, book a service, or place an order:

• Contact details: Name, email address, phone number, and mailing address.

• Health information: Details provided on intake or consent forms, used only to ensure service eligibility and safety.

• Payment information: Processed securely through third-party payment providers (we do not store full credit card details).

• Technical data: Cookies, IP addresses, and browsing behavior (see Cookie Notice below).

How We Use Your Information

• To schedule, confirm, and manage appointments.

• To process payments and fulfill orders.

• To send booking confirmations, updates, or aftercare information.

• To communicate promotions or newsletters (only if you opt in).

• To analyze website performance and improve user experience.

Sharing Your Information

• We do not sell or trade your personal information.

• Information may be shared only with trusted service providers (such as payment processors, booking systems, or email providers) to complete your requested service or order.

• Health information is kept strictly confidential and used only to ensure client safety.

Cookie Notice & Tracking Technologies

• Our website uses cookies to enhance your experience, remember preferences, and analyze site traffic.

• Third-party tools (like Google Analytics and Meta Pixel) may collect anonymous data to help us understand visitor behavior and improve marketing.

• You can disable cookies in your browser settings; however, some site features may not function properly if cookies are turned off.

Data Security

We take reasonable steps to protect your personal data through secure systems, encrypted transmissions, and password-protected storage. However, no online transmission is 100% secure, and Alexandra Ink cannot guarantee absolute protection against unauthorized access.

Your Rights

You have the right to:

• Access, review, or update your personal information.

• Withdraw consent for marketing communications at any time.

• Request deletion of your information, subject to legal or contractual limitations.

To exercise any of these rights, please contact us at hello@alexandraink.ca.

External Links

Our website may contain links to third-party websites. Alexandra Ink is not responsible for the privacy practices or content of those external sites.

Policy Updates

We may update this Privacy Policy periodically to reflect new practices or regulatory changes. Any updates will be posted on this page with a new “Last Updated” date.

📌 Last updated: October 2025